General

laptop problem

Joanne S writes in General

my laptop today has just started to suddenly go to a completely white screen with no warning and the only way to clear it is to force a reboot. Done it a few times now. Any suggestions??

Posted on: 21/03/2012 at 20:22

Take it to a reputable repairer - a reputable company as opposed to an individual unless you personally know them. Your laptop/computer contains your life - in the wrong hands all sorts of information can be gleaned about you. I wouldn't go off recommendation from a forum either as we're all just "virtual" contributors (unless of course you really know this person) All my devices are apple and I take them either to the apple shop or the computer company down the road - costs a bit more but very secure.
Most companies also have an on line or over the phone service where they can talk you through your challenge
I'd also make sure you;re backed up in case your system crashes - but get it sorted sooner rather than later - in my experience it's a warning that something isn't right!

Posted on: 21/03/2012 at 22:33

thanks for your help. am taking it to get looked at tomorrow and have bookmarked that site for future use

Posted on: 27/03/2012 at 22:14

I think you done absolutely right thing.It must be gone into hang section thats why your laptop screen goes white.By rebooting the laptop this problem may be solved out.

Posted on: 25/05/2012 at 08:17

I had it looked at, seemed ok for a few weeks and then it started again and got worse. The upshot was the motherboard was damaged so had to get a new one in the end.no idea how that happened- any idea how a motherboard gets damaged?

Posted on: 25/05/2012 at 21:56

Possibly from overheating, make sure the vents on the bottom, sides or back dont get covered.

Posted on: 26/05/2012 at 16:38

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